Frequently Asked Questions
What do I do if I have a complaint?
The Victorian Weightlifting Association has policies in place outlining the procedures to address complaints and greivances of members. These policies can be found on this website under the "Policies" tab.
The first option is to approach the Member Protection Information Officer (MPIO). The MPIO will:
- listen to your complaint,
- act as an impartial support person,
- provide information particulalry about discrimination, harrassment and child abuse
- provide information about the Member Protection Policies and the options available to resolve the complaint
- provide information about relevant laws and the right to complain externally
- discuss possible strategies the you can use to deal directly with the other person
- Provide contact details for counselling or other referrals as appropriate or as requested.
Te MPIO does not:
- Advocate
- take sides or judge
- give advice
- intervene
- investigate
- breach confidentiality.